Shipping Policy

Holidolls delivery options are as follows:

 

Express shipping with tracking number is included within the United Kingdom.  

 

International sales require a shipping fee based on location.

 

We ship same day for all orders that we have in stock placed before 3pm on any working day (Monday-Friday) . Any orders placed after 3pm will be shipped next day working day.  

 

Deliveries within the UK can take anywhere from same day delivery depending on the service you choose and from 3 days - 7 working days.  

 

Delivery times outside of the UK will vary. This will depend on the service you  choose at the checkout. Please email us on info@holidolls.com for enquiries regarding this.

 

**Please note some orders can take up to 4 weeks to make before they are shipped out to you.

Return & Exchange Policy

All our swimwear is 100% handmade and ready to wear and/or individually custom-made according to the customer's requirment. Please read through our returns, refunds and exchange policy below for both ready to wear and custom made swimwear and any other items purchased through www.holidolls.com

 

Confirmation emails of returns, exchange, and/or refunds will always be sent to you using the email  address provided to us  by you upon completion of the initial order placement. Customers are kindly requested to check that emails from our company are not marked as junk or spam. Customers are also kindly requested to contact info@holidolls.com if they do not receive the emails due to unforeseen Technical reasons to stay within the guidelines for any of the below.

Custom Orders

All custom ordered pieces are no refund and no exchange. Any custom made orders will require a deposit, once a deposit is received please note that the deposit/s for those items will be non refundable so we ask that your sizing and other requests are given to us in writing and are accurate at the time of placing an order.

 

*Garments re-ordered or re-made at a different date from the original order may differ in color shades as each fabric roll is milled separately.

 

*The fabric color descriptions seen on our website are solely intended for our brand. They do not correspond to other general descriptions of the color mentioned by any other sources or brands.